Gaming should be fun, not stressful. 13bet believes every player's safety and mental well-being comes first. Keep gaming purely for entertainment through responsible play.
Warning: Gambling can be addictive. For adults 18+ only. Know your limits and play responsibly.
Gaming on our platform is always enjoyable and controlled — the tools and features below make sure of that.
Set your own daily, weekly, or monthly spending limit. Once a limit is in place, it cannot be exceeded.
Use the session timer to avoid extended play sessions. You'll receive an automatic alert when your time is up, and the session can be ended automatically if needed.
If you need a break from gaming, use the cool-off option to temporarily suspend your account for anywhere between 24 hours and 30 days.
If you feel your gaming is getting out of control, use the self-exclusion feature to close your account for an extended period. It is fully effective and completely confidential.
View your complete gaming and deposit history from the account dashboard. Understanding your spending patterns is the first step toward responsible gaming.
13bet enforces strict age verification at registration. Users under 18 are not permitted to access the platform under any circumstances.
Responsible Gaming is a mindset where gaming remains purely a source of entertainment — never a cause of financial stress or mental hardship. 13bet believes the real enjoyment of gaming comes when players choose to play freely, happily, and within their means.
Many people in Bangladesh now enjoy online gaming. But sometimes, without realizing it, the habit can start to grow. Chasing losses, betting more to "win it back," hiding play from family, or going into debt to keep playing — these are all warning signs.
13bet's responsible gaming commitment goes beyond your entertainment — we care about your family, financial health, and mental well-being. That's why our platform offers multiple safeguards that put you in full control of your gaming habits.
Remember: gaming should be a source of fun, not a solution to life's problems. Don't chase losses by placing bigger bets to try to recover what you've lost.
If you or someone you know is showing the signs below, it's time to pay attention. The first step toward responsible gaming is an honest assessment of your own situation.
If you identify with three or more of these signs, contact our support right away. Asking for help is not a weakness — it takes courage.
Log in to 13bet, go to Account Settings, and find the Responsible Gaming section. From there you can easily activate the tools below.
Reducing a limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period — this is there to protect you.
Only users aged 18 and above may register on 13bet. We strictly prohibit minors from using the platform. If a child or teenager in your household has access to your device, please take the steps below.
Gaming addiction is a recognized mental health condition. It is nobody's fault — and recovery is possible. 13bet is always here for you. Reach out through the channels below if you need help.
When you request a self-exclusion or account closure, 13bet will action it promptly and honor it without question.
Answer the following questions honestly — if most of your answers are "yes," please talk to us.
Am I spending more than my set budget?
Am I playing repeatedly just to win back what I lost?
Am I hiding my gaming from family or friends?
Do you feel anxious when you're not playing?
Have you gone into debt because of gaming?
Need help? Contact us via live chat right now
Normal: Plays within budget, occasionally, and family is aware.
Warning: Occasionally exceeds limits and feels the pressure.
High Risk: Losing control and need help.
Set a Daily Budget
Enable Session Timer
Take a Temporary Break
Close Account
13bet provides simple and effective protection tools to keep your gaming experience safe.
Set your own maximum limit for daily, weekly, or monthly deposits.
View a summary of your playtime and spending at regular intervals.
Cool off with a temporary break lasting anywhere from 24 hours to 30 days.
Activate a permanent or extended self-exclusion to take a long-term break from gaming.
Answers to common questions about responsible gaming.
If you have more questions, visit our FAQ Page View or reach us via live chat.